Emergency Onsite Field Service

TJS offers our customers emergency On Site Field Service including:

  • 24-48 Hour Rapid Response
  • Factory trained, experienced Field Service Engineers (min. 20 years experience)
  • Full System support including components, repairs and technical assistance
  • 100% Success rate resolving laser issues
  • Software/Hardware upgrades, design and engineering enhancements for improved reliability
  • Reduction in cost of operation and maintenance
  • DI-Cooling system inspection including di-water quality, temperature and flow
  • Review customer programs to confirm and improve operation parameters, flash lamp life, cycle times, operation and maintenance costs

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TJS field laser service technicians are trained to deliver comprehensive laser maintenance including:

  • Full system evaluation
  • Optical inspection
  • Optical cleaning and alignment
  • Factory specified power output verification
  • Laser beam stability
  • Laser operating mode review and calibration
  • Galvanometer motor adjustment
  • Galvanometer mirror cleaning
  • Replacement and calibration
  • F-Theta lens inspection & cleaning
  • Optical Scan Head inspection and field calibration.

A partial list of the OEM's laser systems that TJS repairs and re-builds includes:

  • Control Laser/Baublys
  • A-B Laser
  • Electrox
  • Excel Technologies
  • Florad
  • General Scanning (GSI)
  • ILM
  • JEC
  • Lumonics
  • LEE Laser
  • Quantrad
  • Quantronix,
  • Rofin-Baasel
  • Telesis
  • Universal Laser

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