Emergency Onsite Field Service

TJS offers our customers emergency On Site Field Service including:

  • 24-48 Hour Rapid Response
  • Factory trained, experienced Field Service Engineers (min. 20 years experience)
  • Full System support including components, repairs and technical assistance
  • 100% Success rate resolving laser issues
  • Software/Hardware upgrades, design and engineering enhancements for improved reliability
  • Reduction in cost of operation and maintenance
  • DI-Cooling system inspection including di-water quality, temperature and flow
  • Review customer programs to confirm and improve operation parameters, flash lamp life, cycle times, operation and maintenance costs

TJS field laser service technicians are trained to deliver comprehensive laser maintenance including

  • Full system evaluation
  • Optical inspection
  • Optical cleaning and alignment
  • Factory specified power output verification
  • Laser beam stability
  • Laser operating mode review and calibration
  • Galvanometer motor adjustment
  • Galvanometer mirror cleaning
  • Replacement and calibration
  • F-Theta lens inspection & cleaning
  • Optical Scan Head inspection and field calibration.

A partial list of the OEM's laser systems that TJS repairs and re-builds includes:

  • Control Laser/Baublys
  • A-B Laser
  • Electrox
  • Excel Technologies
  • Florad
  • General Scanning (GSI)
  • ILM
  • JEC
  • Lumonics
  • LEE Laser
  • Quantrad
  • Quantronix,
  • Rofin-Baasel
  • Telesis
  • Universal Laser