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Emergency Onsite Field Service

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TJS offers our customers emergency On Site Field Service including:

  • 24-48 Hour Rapid Response

  • Factory trained, experienced Field Service Engineers (min. 20 years experience)

  • Full System support including components, repairs and technical assistance

  • 100% Success rate resolving laser issues

  • Software/Hardware upgrades, design and engineering enhancements for improved reliability

  • Reduction in cost of operation and maintenance

  • DI-Cooling system inspection including di-water quality, temperature and flow

  • Review customer programs to confirm and improve operation parameters, flash lamp life, cycle times, operation and maintenance costs

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TJS field laser service technicians are trained to deliver comprehensive laser maintenance including:

  • Full system evaluation

  • Optical inspection

  • Optical cleaning and alignment

  • Factory specified power output verification

  • Laser beam stability

  • Laser operating mode review and calibration

  • Galvanometer motor adjustment

  • Galvanometer mirror cleaning

  • Replacement and calibration

  • F-Theta lens inspection & cleaning

  • Optical Scan Head inspection and field calibration.

A partial list of the OEM's laser systems that TJS repairs and re-builds includes:

  • Control Laser/Baublys

  • A-B Laser

  • Electrox

  • Excel Technologies

  • Florad

  • General Scanning (GSI)

  • ILM

  • JEC

  • Lumonics

  • LEE Laser

  • Quantrad

  • Quantronix,

  • Rofin-Baasel

  • Telesis

  • Universal Laser

How Can We Help?

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